Support

Cwtch is a personal AI that gets to know you, helping you make sense of your relationships, navigate difficult moments and understand what matters to you. You don’t need your partner to use it.

We’re opening Cwtch to a limited number of beta testers before public launch. Use the “Early access” button at the top of any page to sign up. Beta access is free, and your feedback helps shape the product. Please also read the Early Access Test Terms & Conditions.

Beta access is free for a limited time. Paid plans launch after the beta: £15 a month, or £150 a year (two months free compared with monthly). You can cancel anytime.

No. Connecting with someone doesn’t give them access to your private information, and Cwtch won’t reveal one person’s private information to another, even when two partners use Cwtch together. You can read more in our Privacy Policy.

Your conversations aren’t there for Cwtch employees to browse. We design our systems to protect the privacy of what you tell Cwtch. Our Privacy Policy explains what information we collect and how we use it.

You can request deletion of your account and personal information by emailing hello@getcwt.ch. Some information may need to be kept for legal or other legitimate reasons, as set out in our Privacy Policy.

No. Cwtch supports reflection, communication and relationships. It is not a replacement for professional mental-health care, medical advice or emergency support. If you or someone else is in immediate danger, please contact your local emergency services.

Send us a support request using the button above. It helps if you tell us what happened, what you expected to happen, the device and operating system you’re using, and the app version if you know it.